Terms of Use

By accessing or using our website, products, and services, you agree to be bound by these Terms of Use. Please read them carefully before using our site.

1. Acceptance of Terms:
By using our website, you acknowledge and accept these Terms of Use without modification. If you do not agree to these terms, please do not use our site.

2. User Registration:
To make purchases on our website, you may need to create a user account. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password.

3. Product Descriptions:
We strive to provide accurate descriptions and images of our products. However, we cannot guarantee that such descriptions or images are entirely accurate, complete, reliable, current, or error-free. If a product does not meet your expectations, you may return it in accordance with our Return Policy.

4. Pricing and Availability:
Prices for our products are shown in various currencies and are subject to change without notice. We make every effort to keep our prices accurate, but errors may occur. We reserve the right to cancel any order that contains an incorrect price. We will notify you if this happens and offer you the option to re-order at the correct price.

5. Order Processing:
We typically process and ship orders within 1-3 business days. Shipping times may vary depending on your location and the selected shipping method. We will provide you with a tracking number so that you can monitor the progress of your shipment.

6. Payment:
We accept various payment methods, including credit cards, debit cards, and PayPal. Your payment information is encrypted to ensure its security. We do not store your credit card information on our servers.

7. Shipping:
We offer various shipping methods to suit your needs and budget. Shipping costs are calculated based on the total weight of your order, the shipping method you choose, and your location. 

8. International Orders:
Please be aware that international orders may be subject to customs and duties. These charges are the responsibility of the recipient and are not included in the purchase price or shipping costs. Please check with your local customs office for more information. There may be certain countries or regions where we are unable to ship our products due to legal or logistical restrictions. If your order is affected by such restrictions, we will notify you and issue a refund.

9. Intellectual Property:
All content on our website, including text, images, graphics, logos, and trademarks, is the property of Ngon Coffee Roasters or our licensors. You may not use any of our content without our express written permission.

10. Disclaimer of Warranties:
We provide our website, products, and services on an "as is" and "as available" basis. We make no warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement.

11. Limitation of Liability:
In no event shall Ngon Coffee Roasters be liable for any indirect, consequential, or punitive damages arising from your use of our website, products, or services. Our liability is limited to the purchase price of the product you purchased.

12. Governing Law:
These Terms of Use shall be governed by and construed in accordance with the laws of Singapore. Any disputes arising out of or in connection with these Terms of Use shall be subject to the exclusive jurisdiction of the courts of Singapore.

13. Entire Agreement:
These Terms of Use constitute the entire agreement between you and Ngon Coffee Roasters. No other representations, statements, or promises made by either party shall be binding unless in writing and signed by both parties.

We reserve the right to change these Terms of Use at any time. The amended Terms of Use will be effective immediately upon posting on our website. Your continued use of our website, products, and services following such changes constitutes your acceptance of the amended Terms of Use.

If you have any questions or concerns regarding these Terms of Use, please feel free to contact us.